Refund Policy
At TaySingh.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may be eligible for a refund or exchange under the following conditions.
Returns & Refunds
You have 14 days from the date of receiving your item to request a return. To be eligible for a refund or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please contact our customer service team. Once your return is approved, you will receive instructions on how to proceed.
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-10 business days. Please note that shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
If you need to exchange an item for a different size or color, please contact us first to check availability. Exchanges are subject to stock availability and must meet the same return conditions as refunds.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Non-Refundable Items
Certain items are exempt from refunds, including:
- Gift cards
- Personalized or custom-made products
- Items marked as final sale
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider first. If the issue persists, contact us for further assistance.
Need Help?
If you have any questions about our refund policy, please reach out to our customer service team. We’re here to help!